Bookmark and Share

Frequently Asked Questions (FAQ)

 

Below are some of the frequently asked questions we related to our CART services.

What does CART stand for?

CART stands for Communication Access Real-time Translation.

What is CART?

The CART service is referred to as real-time captioning and results in the display of everything that is being said, word for word on a computer, television or projection screen.  The service may be provided by a “captioner” that is either on-site or off-site (remote).  A transcript can also be produced at the completion of services.

How does it work?

A individual, the “captioner”, uses a device (court reporting stenography machine or computer with real-time captioning software) with an internet connection and types in everything that is said.  The word for word text is then displayed on a computer, television or projection screen.

 

How can someone accurately type that fast?

The “captioner” is not actually typing each word, the phonetic origin of a word is used instead of the actual spelling, which allows the “captioner” to type up to 260 words per minute with 98% accuracy and above.

Does CART meet the Federal Communications Access Requirements found under the Americans with Disabilities Act?

Yes, refer to https://www.ada.gov/effective-comm.htm for further details.

How does the “captioner” provide remote services?

The “captioner” uses an internet connection to hear and to project what is said at the service location.

What do I need for remote CART services?

To receive remote CART services you will need the following:

  • A computer with an internet connection (A high-speed internet connection is not required but is helpful) at the service location.
  • Compatible remote captioning software (provided free of charge).
  • A high quality microphone for use at the service location that connects to the computer or an audio feed from a sound system.
  • Computer(s), television(s) or projection screen(s) to connect to the computer in order to allow the consumers to view the captioning.

 

 

What do I need for on-site CART services?

To receive on-site CART services you will need the following:

  • Computer(s), television(s) or projection screen(s) to connect to the computer used by the “captioner”.  This will allow the consumers to view the captioning.

 

 

Submitting Form...

The server encountered an error.

Form received.

Contact Us

Phone:  877-458-7408

               (24/7/365)

 

Email:  Info@HISsign.com

 

VP:  571-252-5387

Visit HIS Sign TV on

We love ASL!  Check out our YouTube videos.

Copyright © 2010-2016 HIS Sign, LLC  |  All Rights Reserved.