Video Remote Interpreting and CART Services: What’s the Difference?

By hissign|January 10, 2024|Blogs|0 comments

In the workplace, social settings, and beyond, everyone deserves to be heard. In this effort, interpreting services such as Video Remote Interpreting and CART are pillars of accessibility. Each has distinct capabilities that lend themselves to different situations (though the services seek to achieve the same ends): Video Remote Interpreting involves an offsite ASL interpreter who facilitates communication between Deaf and Hearing individuals via the Internet, whereas CART Services do not involve ASL, but rather provide instant captions of the spoken language.

Washington, DC, residents can turn to HIS Sign Interpreting for comprehensive communication access services. Our service providers are equipped to facilitate clear communication in any setting with Virtual Interpreting Services (our term for Video Remote Interpreting), CART Services, and more. Also, our dedicated support team delivers premium customer service and can promptly address any concerns. To learn more about our communication access services, call (877) 458-7408 today! 

Below, we differentiate Video Remote Interpreting and CART services to better understand when to apply them:

Video Remote Interpreting 

Video Remote Interpreting (VRI) is a virtual ASL interpreting service that uses offsite interpreters who translate through internet-connected devices. Such services make professional ASL interpreters accessible in any environment with a stable internet connection and can be utilized in real-time. When you employ a VRI service, a certified ASL interpreter reads and translates sign language through a webcam, allowing for back-and-forth communication between Hearing and Deaf or Hard of Hearing individuals. 

When to Employ VRI 

Although VRI offers definite benefits, it has limitations. For instance, facilitating proper services requires dependable technology and a stable internet connection. If connection lags or video is impaired, communication can become distorted or delayed. Therefore, reserve VRI for scenarios where in-person translators are unavailable and the environment has a stable, strong internet connection. 

CART Services video remote interpreting Washington DC

Communication Access Real-Time Translation (CART) is a service that provides instant speech-to-text translation. When you employ CART services for the Deaf, a certified CART reporter uses a stenotype to produce instant captions on monitors or screens nearby. The CART specialist providing captions can be on- or offsite as long as they have stable access to the events’ spoken words. 

Compared to VRI, CART doesn’t involve sign language and instead provides verbatim translation, making it useful for anyone who does not know sign language. 

When to Employ CART Services 

Translating between two languages (such as ASL to English) can lead to slight differences in language and meaning. Yet since CART services offer verbatim translation, they are effective in settings that involve specific and technical language, such as courtrooms

While CART Services bolster clear communication, they do not support conversational communication. Therefore, CART can be used  in conjunction with other forms of interpreting to maximize communication access services

Professional Video Remote Interpreting in Washington, D.C.!

Video Remote Interpreting is a cost-effective and convenient way to ensure an equitable environment. Residents of Washington, D.C., can turn to HIS Sign Interpreting for such services. Our professional team consists of highly qualified interpreters with experience with VRI, CART, and more. To learn more about our video remote interpreting services, call (877) 458-7408 today!

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